The next day I felt so terribly about the situation that I sent a family member to pick up my dress, at which point she attempted to charge in order to get it back. I did not feel listened to, or comfortable in any way during my trip here. From what I can glean from reading other low reviews, coupled with my own experience, Heidi, the owner, operates shamelessly out of her own biases, and forms opinions about you the second you walk in the door. She made it rather clear that despite my preferences on my dress, that it just wouldn’t be practical to keep my favorite aspects the way they were. Despite the fact my husband and I are both in our mid-twenties and have been married for close to two years. Heidi referred to my elopement as “running off to the DMV after high school”. However, in a place where I would HOPE to feel comfortable and “pampered”, as her website so flaunts, I felt utterly shamed and embarrassed. I’m no stranger to not being taken seriously due to my age. I can only attribute my bad experience to two things I was a walk in, and I look considerably younger than I am. However the way I was spoken to did not reflect the many great reviews this place has gotten. After reading some of the reviews for this establishment, I really thought it would be the perfect place to take a very simple dress for my vow renewal.
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